Last updated: January 1, 2026
Short message: By using gtk99, you agree to this privacy policy. We collect your information solely to provide you with a better service. Your data will never be sold or misused.
Introduction
Gtk99 (hereinafter referred to as "we", "us", or "the Platform") is an international online gaming and Sports Betting platform serving users in Bangladesh. We understand how valuable your personal information is — which is why gtk99's privacy policy has been built on complete transparency, so you always know exactly what we do and don't do with your data.
This Privacy Policy applies to the gtk99 website, mobile app, and all related services. Our Terms and Conditions and Responsible Gaming Policyand complement this Privacy Policy.
Gtk99 operates under a recognized international licensing authority and adheres to international data protection standards. We believe transparency is the foundation of trust — and we are committed to upholding that transparency at all times.
What Information We Collect
Gtk99 collects two types of information from users — data provided directly by you and data collected automatically.
Directly provided information
Information you provide during registration, login, and use of our services:
- Full Name, Date of Birth & Gender
- Mobile number & email address
- Residential address & district
- National ID or passport number (for KYC verification)
- Payment Details — bKash / Nagad / Rocket number
- Messages sent to support and details of complaints
Automatically collected information
When you use gtk99, certain information is recorded automatically:
- IP Address & Device Type
- Browser & operating system information
- Login time, session duration & activity logs
- Game History & Betting Patterns
- Transaction history
- Data Collected via Cookies & Tracking Technologies
What We Do Not Collect: Your full bank card number, PIN, or OTP is never stored on gtk99. Sensitive payment information is processed directly by the payment gateway.
Below is a summary table of the data collected by gtk99:
| Data Type |
Purpose |
Mandatory? |
| Name & Date of Birth |
Identity Verification & Age Confirmation |
Yes |
| Mobile number |
Account Verification & Communication |
Yes |
| Email Address |
Notifications & Security Alerts |
Yes |
| National ID Card |
KYC Verification (for large withdrawals) |
Conditional |
| Payment Information |
Deposit & Withdrawal Processing |
Yes |
| IP Address |
Security & Fraud Prevention |
Automatic |
Use of Data
Gtk99 uses the information it collects for the following purposes:
- Account Management: For registration, login, password recovery, and account security.
- Service Delivery: To process deposits, withdrawals, gameplay, and all other platform features.
- Identity & Age Verification: To complete the KYC process and prevent access by anyone under the age of 18.
- Fraud Prevention: To detect suspicious activity, multiple accounts, or money laundering.
- Customer Support: For resolving support tickets and handling complaints.
- Service Improvement: To analyze user experience and improve the platform.
- Legal Compliance: To meet regulatory requirements and comply with legal obligations.
- Promotions & Bonuses: To send relevant offers and promotional messages (with your consent).
Please note: gtk99 will never use your information to send you unwanted messages. If you wish to opt out of promotional communications, simply contact our support team or unsubscribe at any time.
Data Sharing & Disclosure
Gtk99 never sells your personal information to third parties. However, limited data sharing may occur in certain specific circumstances:
Service Provider Partners
Only the necessary data is shared with payment gateways, game software providers, and technology infrastructure providers. Strict confidentiality agreements are in place with all such partners.
Legal Obligations
Information may be disclosed in response to a court order, government investigation, or a lawful request from a regulatory authority. In such cases, we only disclose what is required by law.
Anti-Money Laundering (AML)
Suspicious transactions may be reported to the relevant authorities in accordance with international AML regulations.
Rest assured: Outside of the cases listed above, gtk99 never shares your information with anyone. Your data will never reach any advertising company, data broker, or marketing agency.
Cookie Policy
Gtk99's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the platform's functionality.
Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security — the platform cannot function properly without these.
- Performance Cookies: Collects anonymous data to monitor page load speed, detect errors, and improve service quality.
- Functionality Cookies: Remembers your preferences such as language, theme, and game settings.
- Analytics cookies: Used to analyze user behavior and make the platform more user-friendly.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.
Data Security Measures
Gtk99 uses a multi-layered security system to protect your information:
- 256-bit SSL/TLS encryption: All data transfers take place over encrypted channels.
- Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
- Firewall & Intrusion Detection: Unauthorized access attempts are detected and blocked immediately.
- Regular Security Audits: Regular security assessments are conducted by third-party experts.
- Data Backup: Encrypted backups of your information are stored in multiple locations to keep your data safe.
- Limited access: Only trained and authorized personnel are permitted to access user data.
Your Responsibilities: Keep your password strong and never share it with anyone. If you receive a suspicious login alert, contact support immediately. Your active role in protecting your account is essential.
Your Rights
Every gtk99 member has the following rights over their own information:
- Right to Access: You may request to know what information we hold about you at any time.
- Right to rectification: You may request corrections or updates to any inaccurate or outdated information.
- Right to erasure: You may request deletion of your data under certain conditions.
- Right to Restrict Processing: You may request that the use of your data be restricted under certain circumstances.
- Right to Object: You may object to the use of your data for any specific purpose.
- Right to Data Portability: You can request a copy of your personal information at any time.
To exercise any of the rights above, please contact our support team. We will do our best to respond within 30 business days.
Data Retention Period
Gtk99 does not retain your information indefinitely. Specific retention periods apply depending on the type of data:
| Data Type |
Retention period |
| Account Information (active accounts) |
For the lifetime of the account |
| Transaction records |
5 years after account closure |
| KYC Documents |
As required by law (typically 5–7 years) |
| Gaming Logs |
1 year |
| Support messages |
2 years |
| Cookie Information |
30 days to 1 year (depending on cookie type) |
Once the retention period expires, data is securely deleted or anonymized.
Protection of Minors' Information
Gtk99 strictly does not collect or store information from anyone under the age of 18. Age verification is mandatory during the registration process.
Important: If we discover that a minor has created an account, it will be immediately closed and all collected data will be deleted. Parents or guardians may contact our support team to report unauthorized accounts created by minors.
Privacy Policy Updates
Gtk99 may update this privacy policy as needed. Depending on the nature of the change, we take the following steps:
- Minor Changes: The "Last Updated" date at the top of the page is revised.
- Major Changes: Registered members are notified via email or platform notification.
- Major Changes: A clear banner or pop-up notice is displayed on the page.
Continued use of gtk99 after any changes constitutes your acceptance of the updated Policy. We recommend checking this page regularly.